Terra L. Fletcher will present at the Northcentral Technical College, Center for Health Sciences (Room 1004B ยท 1000 W Campus Dr, Wausau, Wisconsin) on Tuesday, February 25, 2020 – 9:00 A.M. – 12:00 P.M.
Do you find it a challenge to take the lead in meetings or stand up for your ideas? Do you push your own ideas too hard or discount the opinions of others? Assess your current leadership capacity and ability to influence others (regardless of your job title). Find out how others interpret your messages. Beyond the words we use, what do people see in our eyes, movements, and actions?
In a world of short-tempered, stressed-out workers, stand out by being consultative and empowering. Enhance your communication skills and build more productive working relationships. Learn to communicate with urgency without causing undue stress. Find out how to get people to do what you want because they want to. Learn how to command attention, motivate, and engage your audience. Learn with peers by practicing new skills in a safe space.
Key Takeaways
- Learn to influence from wherever you are
- Discover how your body language, speaking style, and ability to deliver messages is working
- Identify leadership and communication skills that you can improve upon
- Craft messages that establish a connection and motivate
- Techniques for communicating assertively in the workplace
About Terra
Terra L. Fletcher is the author of Flex Your Communication: 47 Tips for Every Day Success at Work. She is a professional speaker and corporate trainer. Terra is dynamic, engaging, and highly rated. She has spoken for the National Association of Tax Professionals, Smart Customer Service 2018, The International Spa Association, and the American Counseling Association of Missouri. She has a decade of experience in business development and marketing. Terra was awarded Entrepreneur of the Year in 2012 by the Shawano Country Chamber of Commerce. She has contributed to over 150 events in dozens of locations in the Midwest, and nationwide.
Cost
$69 – 3 CEUs
$49 – NTC Staff/Student